Members Management

The Members Management page in SP360 allows Admin users to view, manage, and modify the list of users who have been invited to the platform, along with their roles, subscription details, and activity status. Individual Members can manage themselves, as well as invite new Members.

The upper left corner of the Members Management page contains a blue box with the number of members meeting your selection criteria, as shown below.

Filtering and Searching Options, and Action Icon

The Search and Filter bar at the upper right of the page allows you to select members based on different attributes defined below, as well providing a search string. The bar presents a pull-down list of two additional filtering options with one having multi-select capabilities.

Filtering Options

Filter Type	Description
ACTIVE/INACTIVE MEMBERS	Use this filter to narrow down the list based on account activation status: All – Displays both active and inactive members. Active – Shows only users who have accepted their invitation and currently have access to SP360. Inactive – Displays users who have been invited but have not yet activated their account. This filter is useful for following up on pending invitations or managing active user access.
SUBSCRIPTION TYPE	Filter users based on the SP360 Reports they are subscribed to. Available options include: All SP360 Vulnerability Report Web App (WAS) Active Vulnerability Report This filtering option has multi-select capabilities to view users with one or more corresponding subscriptions. This helps Admins verify subscription access and manage user-level visibility for specific reports.

Action Icon (Bulk Operation)

The checkboxes on the left allow Admins to select one or more members and apply bulk operations, as explained below. The “Selected” control shows the number of members selected and that will be impacted by any bulk operation.

The Members Management page offers one bulk action icon. Click this action icon to bulk manage subscriptions for selected members. A pop-up screen will appear, as shown below.

This feature allows Admins to quickly update report subscriptions for multiple users at once.

Inviting a New Member

Click the button located at the top right of the Members Management page. By default, all invitees are Members. To become an Admin, your SP360 representation will need to assist you. This opens the Invite New Member dialog box, where you will be prompted to enter:

• First Name (required) – the user's given name. This will be displayed in the Members table.
• Last Name (required) – the user's surname or family name.
• Email (required) – the email address to which the invitation will be sent. This will also serve as the user’s login credential.

Members Management Grid

The Members Management grid includes the following fields.

Column Headers	Definition
NAME	Displays the full name of the user.
EMAIL	Shows the email address associated with each user’s SP360 account.
ROLE	Indicates the user’s assigned role: either ADMIN or MEMBER. Admins have elevated privileges, which includes (a) managing other users accounts (e.g., subscribe them to reports), and (b) deleting other users.
INVITED ON	Timestamp showing when the user was first invited to the SP360 platform.
ACTIVE	Reflects whether the user has activated their account. Only users who have accepted the invitation appear as Yes under this column.
SUBSCRIPTIONS	Lists the SP360 reports each user has access to, such as SP360 Vulnerability Report or Web App (WAS) reports. If a user has multiple subscriptions, they are shown as comma-separated links with hover text.

Each Member row has three row-level action icons on the right side of each line.

Icon	Description
Resend Invite	Click on this icon to resend the invite to a member already added in a client. This would typically be done if the user’s invitation has expired due to the user not accepting their invite. This expiration happens after 21 days, with two intermediate reminders at 7 days and 14 days.
Manage Subscription	Clicking on this icon displays a pop-up window in which you can manage SP360 report subscriptions for yourself. It allows Admins to view and modify the specific report subscriptions assigned to other users.
Delete Member	Clicking on this action icon opens a confirmation pop-up allowing Admins to permanently remove a user from the platform, as shown below.